You can report damages and obtain any information on the Kooperativa helpline every day including Saturdays and Sundays until 10PM. You can request nonstop assistance pressing option no. 1
Global Assistance company assistance services can be used for removal in case your car breaks down. www.globalassistance.cz
We provide the following services on 841 105 105:
Are you interested in a price quote, product information, arranging insurance over the phone?
We offer the option to arrange these products over the phone:
To report a damage please, have your insurance agreement number and further information relating to the damage occurring ready.
The damage can be reported through the 841 105 105 helpline or our website based online forms:
To report damages from individuals’ insurance it is necessary to fill in a form available on our website, sign it, and send it to the following address:
Kooperativa, pojistovna a.s. VIG
Centrum zakaznicke podpory
664 42 Modrice
To obtain information on the state of your registered claim from vehicle, property, and liability insurance policies, you can use the online service or contact our helpline on 841 105 105.
To process your enquiry please, have your claim number ready. You can obtain information on your claim state and documents needed for settling the claim.
We provide the following information on the 841 105 105 helpline
Information on the insurance agreement
Information on the insurance agreement may only be conveyed to the policy holder after producing the insurance agreement details namely in the following extent:
Within the scope of the client service, the following details may be change on the insurance agreement on the helpline:
The above mentioned information may also be obtained through a web form here